POLICIES
Easy Returns
We accept returns within 72 Hours of delivery if the item is unopened and in its original packaging.
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To initiate a return, contact us at Instagram Direct Message (@luigi.perfumes.eg) with your order number.
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Refunds will be processed within 1-5 business days of receiving the returned product after we run a check by our quality control team.
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NOTE: Must be in it’s original packaging
We do not accept returns on used or unsealed perfumes for hygiene reasons.
Shipping & Delivery
We deliver across Egypt using trusted local couriers.
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Standard Shipping: 24h in Cairo , and 3-5 in days in the rest of the governorates
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Delivery Fees: Calculated at checkout based on your location
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Free Shipping: Available on orders above EGP 3000
Once your order ships, you’ll receive a tracking number by email or SMS.